3003: Collaborative Workflows: How Mobile Point of Care Enables Real-Time Provider Collaboration and Empowers Patients

G. Graylish
Intel VP and GM ESS
We are rapidly approaching the Third Industrial revolution. The power of computing technology combined with ubiquitous real time communications has transformed industries. Personal banking, online shopping, travel and entertainment industries have undergone dramatic changes in just the last 5 years. And the pace of that change is getting quicker. Things that were unimaginable at the turn of the century are now commonplace and penetration of those changes is spreading across the globe and leaving no country and no culture unchanged. We have seen opportunity open up in both the developed and developing world for peoples across all types of political and social systems. Individuals, citizens, have become empowered as never before. The future for our children remains bright as they envision the world brought together by the wondrous personal empowerment that the internet has unleashed.
I am going to start by telling you about the power of those technologies and how they have the potential to transform our lives and our fortunes. The one thing you can be sure of is the pace of change and innovation is spreading more rapidly that you can imagine
I am going to suggest a future in how these technologies might just transform your industry, the Health Care Industry, and the role (s) that you all might play in helping that to happen.
In many ways healthcare, especially primary care, has been practised unchanged for the last 200 years. Yes, the diagnostics tools and the therapeutics you have would seem like magic to the practitioner of old but the processes we use to deliver care would seem very familiar.
For the last two centuries care has been centred on a model where patients come to a central healthcare Mecca (the hospital or the clinic) to get “care”. Often that care is delivered piecemeal by various specialists and subspecialist with little thought given to empowering patients to care for themselves, or with sharing the data gathered with all the caregivers in the patients ecosystem.
The rising cost of Health Care delivery threatens the ability of both Governments and private provider organizations to offer quality healthcare services to their citizens. There is mounting evidence that collaboration between provider organizations and patients can dramatically lower the cost of care delivery and improve outcomes. There is a growing body of evidence that shows that empowering patients with their data can produce “transformational results”.
For instance, with coordinated cared, both readmission to the hospital and unnecessary trips to the ED can be lowered by >40% or more. Empowering patients directly with access to their EMR data can increase medication compliance by as much as 70%. Giving lab data directly to patients can decrease trips to the doctor’s office and potential communications errors can be diminished.
Collaborative workflows are the foundation for Moore’s Law for Healthcare: “Doubling the number of patients cared for, while reducing the cost of care by half”.
Come hear how collaborative workflows supported by an advanced secure ICT infrastructure can help transform your healthcare delivery organization.

Gordon Graylish is Vice President of the Sales and Marketing Group and General Manager of the Enterprise Solution Sales division at Intel Corporation. Before assuming his current role, Graylish held the position of vice president of Intel Europe, Middle East and Africa and deputy general manager for the region. Graylish‘s expertise includes the areas of technological development, the disruptive impact of technology and the affect these have on corporate strategies and society. Graylish has a bachelor‘s degree in Eastern European history from the University of Toronto.