83 Compliance: Tools For The Practitioners

L. Lefebvre, V. Delvenne, R. Boulez
GP, Société Scientifique de Médecine Générale, Bruxelles; Psychiatrist, Free University of Brussels; GP, University of Sherbrooke
Introduction :
The aim of the presentation is to propose the results of workshops on compliance organized with family physicians. The objective of these workshops was to build practical tools to increase patient compliance.
Methods: One hundred and twenty Belgian general practitioners did participate in four group sessions. During these workshops, first they had to work on their personal ideas on compliance. Next, they had to propose, through case reports and role playing, practitioner-specific solutions to improve patients compliance.
Results: Results will be presented in two ways. First, we will emphasize how to keep in mind personal factors for non-compliance. Then we will highlight the different phases the patient goes through and we will analyse the practitioner-specific solutions they have build together for each of these phases.
Non-compliance remains one of the greatest challenges for all practitioners. Patient compliance is part due to the general practitioner believes and his ability to convince. How physician communicates and what information they present to their patient plays a significant role in compliance. It is also related to patient-specific factors, particularly the way they make progress in the recognition and the management of their illness. During these workshops, family physicians improve their skills in managing patient compliance
83 Compliance: Tools for the Practitioners