HEALING DURING PHYSICIAN-PATIENT CONSULTATION: A SURVEY OF PATIENTS AT A TEACHING HOSPITAL IN KARACHI

Author(s): 
W QIDWAI 1, SS ALI 1, S AYUB 2
1 Aga Khan University, Pakistan, 2Dow University of Health Sciences, Pakistan
Text: 
BACKGROUND/ AIM: To Study patient perceptions regarding healing during a physician-patient consultation.
METHODS: A Questionnaire-based survey was conducted at the Family Practice Centre of Aga Khan University Hospital, Karachi, Pakistan, in Jun 2004. A Questionnaire was designed that included the demographic profile of patients and questions in line with the study objective. It was administered to 111 patients, visiting out patient department of the hospital. Participants were explained the study objective, a written consent was taken and full confidentiality was assured.
RESULTS: The mean age of the study population was 27.86 years, majority of the subjects were males with 68% having graduate or more education. A Physician-Patient consultation has healing properties for Patients and Physicians, according to 99 (89%) and 67 (65%) respondents respectively, with 65 (58%) having had experienced healing during the consultation process. The competence of a Physician, individual attention given by a Physician and a cool and calm attitude of a Physician, were reported to increase healing in a Physician-Patient consultation according to 34(30%), 32(29%) and 13(11 %) respondents respectively. The unhelpful Physician behaviour, incorrect diagnosis and Physician's rude and arrogant attitude were reported to decrease healing in a Physician-Patient consultation according to 42(37%), 15(14%) and 14 (13%) respondents respectively
CONCLUSION: We as Physicians must try to find ways to improve our ability to act as healers during our consultation with patients. Further debate and studies on this important issue are strongly recommended.