EURACT Snowball Symposium: Welcome to the zoo! – Discovering Nonviolent Communication

Tuesday, 27 February 2024, 17:00 CET

GP/FM educators are specialists in teaching communication skills. However, communicating as trainers, colleagues and team members may require versatile skills. We will practise Nonviolent Communication (NVC by Marshall Rosenberg) in small groups under guidance of NVC experts Chloé Delacour and Miika Karppinen, with Helena Karppinen as a chair.

Shall we learn to observe like a giraffe or a jackal, and express feelings, or even identify the needs?  Principles of NVC may also help the most experienced teachers.

Before the workshop: Think about a situation with your student/trainee when you were not satisfied with the way things went.

National representatives in EURACT Council will act as facilitators.

You may learn important principles of NVC here:


Click Here to Register

Registration is free of charge for EURACT members and only €15 for non-members. We strongly encourage becoming a EURACT member which comes with many benefits.

To register simply click here and log into your EURACT account. If you do not have a EURACT account it takes only a couple of minutes to register onto the website.


Please go to the Event Foyer and login with the EURACT Account you have registered with to access the virtual symposium. To join the session you must have Zoom installed.

Intended learning outcomes:

After this workshop the participants are able to…

  • Understand the difference between facts and interpretations.
  • Identify own feelings as triggers to how we act.
  • Analyse the feelings or even needs of ourselves and students to improve our training skills


Dr Helena Karppinen

A specialist in GP, with a special competence in medical education, MD, PhD. Experience in GP/FM undergraduate education as a clinical teacher at the University of Helsinki, Finland (2009-2023), and as a trainer in ST and CPD (2006-2020).
Now she works as a part-time GP in a small rural practice in Eastern Finland. As a chair of EURACT´s Basic Medical Education Committee, her main interest is medical education, not forgetting older people and her own grandchildren.

Dr Chloé Delacour

Chloé Delacour is a practising family doctor and teacher who works at Strasbourg Medical School. She is a member of the Center of education and research in medical education of Strasbourg and has a master’s degree in medical education.

Miika Karppinen

A personable trainer who helps leaders and teams to breakthroughs with collaborative communication. With a strong background in coordinating speaker training programs, he is a trained Counselor in Collaborative Communication (CCC). His strength lies in connecting with people on a human level and helping others find their voice, also outside Finland.
Counselor in Collaborative Communication (CCC). His strength lies in connecting with people on a human level and helping others find their voice, also outside Finland.

Dr Pavlo Kolesnyk

GP/FM Specialist, MD, PhD – Teacher and Head of the Family Medicine and Outpatient Care Department of Medical Faculty #2, Uzhgorod National University, Ukraine.
Director of the international teaching volunteer clinic "InterFamily" for internally displaced people during war in Ukraine.
Awarded as ‘5 Star Doctor of WONCA Europe’ in 2023.

Dr Razvan Miftode

Razvan Miftode is a practising family doctor in Iasi, Romania, and vice-president of Romanian National Society of FM/GP. He is a trainer of trainers, heavily involved in continuous professional development as well as in quality assessment or audit of health services also at European level.



27 February 2024